Nortek Security and Control KB

I don’t know my password for Hub Manager®

Please follow these steps:
  1. Quit Hub Manager®
  2. Open Windows Explorer
  3. Click on Folder at the top of the window
  4. Click on Plus (+) next to my computer
  5. Click on Plus (+) next to drive C:
  6. Click on Plus (+) next to program files
  7. Click on Plus (+) next to IEI
  8. Click on Plus (+) next to Hmp8 (example)
  9. Click on default database_8 and on the right side screen, highlight and copy all 6 files that begin with the word password
  10. On the left hand part of the screen click folder called database
  11. Go to the edit menu and choose paste
  12. When prompted to overwrite the file choose yes to all
  13. Go back to Desktop and open Hub Manager®
  14. For Name enter HUBMAN
  15. For the Password enter HUBMAN
You now are able to access your Hub Manager®
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