Nortek Security and Control KB

I want to delete a user, but I don’t know the user number

If you need to delete a specific user but do not know the user number they are assigned then you will need to go into your Hub Manager® application.

The Import Door Settings feature imports and displays the complete user data and door settings of any physically connected (com port, modem, or TCP/IP) door controller to the Hub Manager® Professional computer. This is useful if you need to retrieve the information stored in a door controller for troubleshooting or if you lose you database and you don’t have the information stored anywhere else. You can then view, print or save this information to a space delimited text file. This imported information is stored separately from the central Hub Manager® Professional databases in a text file and cannot directly overwrite any data in the Hub Manager® Professional database. If you did lose your database, you would then need to re-enter your data.

Note: The Import Door Settings cannot be performed on Handheld connected controllers.

  1. First go to Database > Sites and select the site containing the door from which you want to retrieve data. Click the Connect button and exit the screen.
  2. Then go to Communications > Import Door Settings from the Hub Manager® Professional main menu to access the Import Door Settings feature.
  3. Select the door controller from the drop down list.
  4. To begin the import, click the Start button.
  5. When complete the data appears on the screen
  6. You can now either print the data or save it to a file. To print the data to you printer select Print. To save the data to a file select File.
  7. Now click the Print button. If you are printing it to hardcopy, then a standard printer dialog opens. If you are saving it to a file, then a standard save file dialog appears.
  8. When finished, click the Cancel button to close the screen.

The import will show the user number as indicated in the attachment at the bottom of this article. Please click on the link for the attachment to see an example.

1 (2)
Article Rating (2 Votes)
Rate this article
Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Security Code Security Code
Related Articles RSS Feed
How do I setup system manager in Hub Manager® Pro?
Viewed 7467 times since Fri, Jul 8, 2011
Why doesn’t my modem work with Hub Manager® version 8?
Viewed 3438 times since Tue, Apr 6, 2010
How do I change the Hub Modem ring settings?
Viewed 2697 times since Fri, May 7, 2010
How do I use the Lantronix Device Installer to program a Seg?
Viewed 2539 times since Wed, Jan 20, 2016
I am trying to upgrade using my backup and it does not work.
Viewed 4505 times since Wed, Mar 24, 2010
How do I convert my HubManager Professional 7 database to HMP8?
Viewed 3344 times since Tue, Mar 17, 2015
Hub Manager®: com port is not working and the USB driver is installed
Viewed 5495 times since Mon, Apr 19, 2010
How do I retrieve my list of users and controller settings?
Viewed 3139 times since Mon, Mar 15, 2010
How to restore a database in Hub Manager®.
Viewed 4275 times since Wed, Jul 6, 2011
I can no longer communicate with my ProxPad or Max3 using the USB to Serial Converter on a Single Gang Plate.
Viewed 4535 times since Thu, Jul 1, 2010