My light turns green but the door does not unlock.
Article ID: 277 | Rating: Unrated | Last Updated: Tue, Nov 20, 2012 at 11:30 AM
The first thing to check is the voltage - make sure it is not over or under the specifications.
If you are within the specific range of voltage, then you will want to remove all wiring and check the keypad functionality by using just the positive and negative wiring to a 12-volt battery to verify the relay is functioning properly.
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What features does my controller support?
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