Nortek Security and Control KB

My WOR is not communicating with the controller.

If the remote control is not responding here are a few steps to check:
  1. The WOR power input should be either regulated 5 volts or 8 – 24 volts DC (jumper selected) make sure it is not over or under powered.
  2. The WOR must be in 26 bit Wiegand format. All dip switches will need to be in the "off" position with the exception of the on/off switches in the "on" position.
  3. The users will be enrolled as a 26 bit HID card with a facility code of 1.
  4. If you are using a HubMax 3 controller:
    1. Go into the Hub Manager application and select "Dashboard."
    2. Press the remote control to verify there is signal.
    3. If no signal check your wiring and also verify in Dashboard you are in Wiegand mode.
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